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LB Healing Products
Mudgee, NSW:
Ph: 02 6373 3419
email: sales@grainmills.com.au 

LB Healing Products
Sydney/Bondi Beach:
Ph: 02 8021 0317
email: lisa@grainmills.com.au 

International:
Ph: +61.263 733419

Retsel Mill questions: Put us to the test.   Let us tell you more about why you get your money's worth with Retsel grain milling equipment.  This page is in response to all the questions and has been printed for the purpose of helping you understand why we are so exited about  home flour milling and our products.

MODERN TECHNOLOGY VS. AGE-OLD PRINCIPLES

When our people were searching for the best, in a personal flour milling machine, we were impressed to look into the past for some solid facts. We found that for centuries the proven technique of a slow-turning milling stone was used, along with the principle of grinding the grain with the use of pressure between the stones, crushing and pulverizing the grain as it was fed between and through the milling stones. A different type of flour was obtained from this milling process than in today's milling, in  that the skin or bran part of the grain, along with the rest of the kernel, came out of the mill in a fake-type flour, being flat like a leaf. (In high-speed mills, these small particles are in the form of chunks.) The flake type flour is very "soft" to the feel, and when moisture is applied, it absorbs very rapidly and completely.

      Lower temperatures in the milling chamber due to less speed and friction were apparent (which we feel is good) and ease and simplicity of perfect stone face alignment was ideal.  Perfect stone face alignment is an absolute must on all mills to get fine flour.
      After long and deliberate tests and debates, we decided to reach into the past and bring forward into our time the best milling principles ever devised. You will find these principles apparent in any stone flour  mill bearing the Retsel Brand Name. The Mil-Rite  and Little Ark mills have won a warm place in the hearts of thousands of owners throughout the world, as we receive Mil-Rite  love letters almost daily from happy customers.
      If you are serious about a good, trouble-free home flour mill that will be with you for years to come, we recommend that you strongly consider a quality RETSEL- built mill for your family.

  Q. WHY ARE RETSEL-DESIGNED MILLS THE ONLY SLOW TURNING MILLS BUILT?
         A. Cost of manufacturing is probably the simplest answer. There have been no other companies willing to build a similar mill, meet our prices and specifications, and make the kind of money that they are used to making. Competent personnel, automation, and firm business practices make it possible for Retsel to build and sell you a quality mill at savings of $20 to $250 from comparable competitive products.

  Q. HOW DOES THE WARRANTY ON RETSEL MANUFACTURED MILLS COMPARE WITH MILLS BUILT BY OTHER MANUFACTURERS?

A. Flour mills manufactured by Retsel Corporation have a unique warranty, inasmuch as we warranty parts and workmanship on our mill for ten (10) full years, plus Retsel mills repaired at the factory which extends for the life of the original purchaser. This part of the warranty covers only the labour, an does not include replacement parts or freight costs. The warranty does not cover mills that have been dropped or abused, or used for milling things other than grains, seeds, or similar materials. Also, a warranty card must be sent to the company within 30 days of purchase to validate warranty.   

    Try comparing this warranty! It is better than any we know about.

Q. WHY SHOULD I GO TO THE EXPENSE OF OWNING MY OWN MILL?
                A. The cost of home flour mills seems high, and to someone who has never had one, they may wonder if they would ever use one enough to justify the investment. The truth of the matter is, if you plan to purchase one and leave it in the shipping box until some future time that "YOU MIGHT NEED IT," it will probably not be the best investment you have ever made. But on the other side of the coin, if you purchase it, and use it, and give it a chance to serve you and to prove to you its worth, it will be one of the best investments you will ever make.

In selecting a mill don't cheat yourself by buying the cheapest one on the market, just because it is cheap, nor the most expensive to guarantee quality. Select one that is suited for you, will it do what you need done now and in an emergency, and is priced somewhere within  reason as to what you are paying in connection with what you are getting. Any good mill will increase the value of your health, save you more money than it costs in a short time, to say nothing about added flavour, food value, and more security.

                A DEAL THAT'S BETTER THAN FREE!!

     This is a question that is often asked. The answer is difficult because it depends upon whether a person,  a family, or a whole community is depending on a mill; and how MUCH it is used.
     As an example, a 1980 study shows an average American family of four spends at least:
       $1.00 per day for store bread .80 per day for prepared cereal
       $1.80 total per day x30 days ________ 54.00 month $648.00 year
     The average savings for bread and cereal alone is at least $450.00 each year. To use whole grains, beans, and seeds in other daily foods will reflect an even greater savings.
     There are not many products on the market today that will pay for themselves in 6-8 months, and then continue to put money in your pocket and health on your table for many years to come.

         BECAUSE A RETSEL MILL PAYS YOU TO USE IT... IT'S A BETTER DEAL THAN BEING FREE!! $$$
      By using a mill, you spend only: (figuring wheat at $15.00 per 100 lbs.)
         $ .40 per day for wholesome bread .15 per day for healthful cereal
         .55 total per day x30 days _________ 16.50 a month $198.00 a year

DON'T WAIT- THERE'S A LOT IN IT FOR YOU IF IT'S BETTER  ...IT'S BEAUTIFUL
      Q. BECAUSE MANY CUSTOMERS PREFER A NICE-LOOKING APPLIANCE ON THEIR COUNTER, WHY DOESN'T RETSEL USE FANCY CABINETRY?
           A. We agree that our mills may not win the mill beauty pageant, however, we do not feel we heed to apologize for their looks. There are many sound reasons that stop us from "dressing up our mills." Just  some examples:     

  1. A cost increase of from $25 to $150 would be experienced, depending upon just what was done.    
  2. There are no mills easier to clean and take care of than ours. Covering them would only make keeping them clean much more difficult and less effective.   
  3. Hand operation would be impaired.    
  4. Cost of packaging and shipping a mill with a fragile cover would add even more to the end cost to you. If cupboard-top-class is truly a major factor for you in the selection of your flour mill, a sincere look at customizing may be in order. As Retsel mills are easily adaptable to their cupboard-top appeal with the simple use of a slip-on vinyl cover, a wooden cabinet that sets over the mill, and in some cases, even built them right into their cabinetry. The possibilities are limitless, but of course, they work just great like they are.

Q. IS THERE ANY ADVANTAGE IN "STONE" GROUND FLOUR OVER FLOUR MILLED  WITH METAL BURRS OR IN SOME OTHER MANNER

        A. For all general purposes, flour is flour, regardless of how it got that way. For centuries millers have ground flour in their larger slow-turning stone mills. This flour was superior to all other milling techniques and won respect as being the only way of doing the job right. Today the fact remains that most people feel that if they have a stone mill they have a stone mill they have best, which is not necessarily the full truth. It is true that most stone mills will do a finer job grinding flour than most metal burr mills, and most  stone mills will outwear metal burrs. Most of these mills, whether metal or stone, turn at high speeds, causing excessive friction and heat, and in most cases, the quality of flour is less than the best in either type.

One of the great advantages of a Retsel-designed mill is the mills utilize a stone or burr of modern design, yet adhere to the slow-turning milling techniques that have been proven superior for centuries.
                Why not own the best?

                THERE IS A DIFFERENCE!

Q. DOES RETSEL USE ANY WOOD OR POROUS MATERIAL IN BUILDING ITS MILLS?
                A. Retsel Corporation, along with all "major" appliance manufacturers, avoids the use of wood and porous material in manufacturing a quality appliance. Besides the difficulty of cleaning the wood cabinetry, there is also the problem of loosening bolts in wood and porous material in manufacturing a quality appliance. Besides the difficulty of cleaning the wood deterioration, especially around bolt holes, over a period of time. We do not believe GENERAL ELECTRIC, WESTINGHOUSE, or others would consider making their appliances out of wood.
                STONES - THE HEART OF YOUR MILL
        If you read closely the claims by the majority of flour mill manufacturers, you will find that everyone claims they have the best and hardest stones on the market.  When the real truth is examined, you may be surprised to find....they are all true! The actual stone  make-up of the majority of the mill manufacturers is exactly the same. Only the stone sizes and designs are different.
        Until recently this was true with the Retsel brand mills, too. But now things have changed. Retsel design engineers, with the aid of a major stone manufacturing company, have developed a new formulation  that allows for a much harder bonding of the stone.  In this manner, we have created an almost  indestructible stone.
        The queer thing about this particular material is that it cannot be used satisfactorily on high speed mills.  We feel that the best is what you expect under a "Retsel Label."
        Tomorrow. It's the best reason for buying Retsel...Today.

  EXCERPTS FROM UNSOLICITED MILL OWNERS COMMENTS
        Your prompt response was a good reflection of your company, and the product speaks for itself each time we use it...what a terrific cookbook! James Rittmann-West Bend, Wis.
        Pastry fine flour, slow turning stones, warranty, reasonable price, quiet, no frills, strong stone...We feel  we have made a very good investment! Greg. Prohl--Kent, Wash.
        Your product is definitely outstanding...I have been in the natural food business for 4 years and I've  been exposed to all types of mills. The Retsel mill has the least chance to fall apart, as other mills do. Dr. Phillip Princetta-Blairsville, Ga.
       No fancy gadgets--one should be in every home. Edgar Caughtrie--Thunder Bay, Ontario, Canada
       Price was right, no wood construction, looks indestructible. I love it; it's the best mill I've seen! Steven & Anita Hales---Ketchikan, Alaska
       Brick outhouse construction, no plastic, slow grinding. Keep up the good work---don't get cheap.    Mary Mauldin-Santa Cruz, Ca.
       We're really enjoying our mill -- it's great! Thomas Miller --Mansfield, Ohio
       Am very happy with mill -- you are to be congratulated on an exceptionally fine product! Evie McGetchin -- Auburndale, Ma.
       Comparison shopping, talked to people with other mills. The Retsels first impressions were very good - produced a very fine flour as compared with that milled by friends owning other brands of mills. Paul Mattinen -- Dryden, Ontario, Canada
       I have been grinding flours for 50 years. You have sent me some beautiful and efficient equipment. High quality. Thank you. V.J. Mastropaolo -- San Jose, Calif.
       Keep up the good work -- this looks and performs like an excellent mill..and don't ever hide it in some type of cabinetry. Ted Grish -- Milpitas, Calif.
       I have used the mill and it appears to be excellent..only one disaster so far and that is the chocolate cake recipe -- no one likes whole wheat chocolate cake! -Dixie Fisher -- Huntington Beach, Calif.
       I like your dedication to producing a quality item. Thank you for making it. Bonnie Ring -- Hayriver Northwest Territory, Canada
      

DON'T GET BURNED!
       Q. DOES HIGH HEAT BUILD-UP IN HIGH-SPEED MILLS REALLY DAMAGE THE  DELICATE NATURAL VITAMINS IN THE FINISHED FLOUR?
             A. This is a question that has been the source of controversy in the home flour mill business for a  number of years. Even though there have been studies of the subject and the point has been proven --  both ways a number of times -- we contend that excessive heating of the dry kernel of grain will cause  damage. Some companies feel that if you have to heat the flour to bake it, that heat during milling should not hurt anything. What they fail to tell you, however, is the simple fat of moisture. Moisture is essential  to baking, and shields the germ oil and vitamins from intensive heat directly upon them. As an example, try this experiment; put one kernel of wheat in a cup of water and let it soak overnight or until it is well soaked with moisture. Take it out of a cup, insert a straight pin in the kernel and strike a match  under it and let it burn until the outside is burnt black. Now take a dry kernel and put a match under it. Notice how the dry kernel burns like a stick of wood? Now put both kernels of wheat on a sheet of  paper and cut them open. You will find the kernel that was dry has completely burned up, but the one with moisture has only the shell blackened, even though the same amount of heat was applied to both  kernels. We wish you would try this experiment to see for yourself. In milling whole wheat flour in any home stone mill, the wheat must be as dry as possible, so we feel our age-old SLOW-TURNING  LOW-HEAT MILLING PROCESS IS SUPERIOR TO ANY HIGH-SPEED PRINCIPLE ON THE MARKET.

IT WON'T HURT FLOUR TO BE MILLED TOO COOL, BUT IT MIGHT HURT IT TO BE MILLED TOO HOT!
                              PERFORMANCE PLUS
        Q. ARE THE MIL-RITE MILLS REALLY HAND ADAPTABLE, OR ARE  THE CLAIMS OF MANUAL OPERATION ONLY SALES GIMMICKS, LIKE MOST OF THE  MILL COMPANIES USE?
        WE'VE PUT IT TO THE TEST...
               A. Retsel Corporation has been a leader in stone hand flour mills for years. We have designed,  patented, manufactured, and proven superior quality and design so completely that most other companies who have copied us have copied to build a line of electric mills, the first order was, "it must  be an efficient hand mill."." We built an efficient hand mill. We then motorized and compacted it into a very  useful line of milling machines that really work! By hand by electricity.  HAS GOT TO BE GOOD
         Even though Retsel Corporation probably sells more stone hand mills than all the other home flour mill  companies combined, our electric mill sales have not ranked in the No. 1 position. There are a number  of reasons why this is so, but mostly because people have not heard about or seen Retsel mills in action!    Most of the mills sold in the past few years have come from the simple action of people telling people.  This has saved on expensive advertising and "very" expensive sales organizations. Because we have  not had to add these expenses onto the price of our products, we have been able to pass on to the customer a better product for less money. But if you, the customer, miss a chance to hear about our mills, it is impossible for you to take advantage of their economical value. So...our sales have not been in  first place, but they are growing each month and we are becoming a top seller. Why? Because we have good "down to earth" products that inspire conversations wherever they go, throughout the world.  To do this, year after year....they have got to be good.
                PERFORMANCE AS PROMISED
       Q. WHAT FEATURES DO MOST PEOPLE LIKE ABOUT THE RETSEL MIL-RITE MILLS?
             A. Most people enjoy the quiet smooth vibration-free operation, the lack of duct, and the simplicity of  the machine. Ease of cleaning ranks high in customer favourites, and of course REAL hand adaptation is a popular feature. We are sure you will have a list of reasons of your own when you get your  Retsel-built mill.
          NOTHING MAGIC...YOU CAN SEE THE ADVANTAGES
       It is easy to see and understand the very true and simple advantages of owning a Retsel-built mill.  The facts are in - let's compare:
 

(1) SLOW SPEED LOW TEMPERATURE MILLING...Quiet, vibration - and dust-free operation,  plus producing better flavours and more food values.  
(2) MANUAL OPERATION THAT REALLY WORKS ...To assure their usefulness during any emergency.    
(3) ALL METAL                CONSTRUCTION...Giving many years of trouble-free service.
(4)SIMPLE DESIGN...For easy operation, being easy to clean, and easy to maintain.   
(5) EASY TO OWN...Because a Retsel mill will save you more than it costs in a few short months.    
(6) A BETTER WARRANTY...To assure service if something does go wrong.    
(7) COMPACT SIZE...For convenience in using and storage.
(8) COMPLETELY ADJUSTABLE... To allow for a wide variety of milling capabilities.  
(9) CONVERTIBILITY. ..Some of the mills are designed to accept attachments for a variety of uses.
(10) A COMPETENT REPUTATION.. .As tens of thousands have been built and are in service throughout  the world, the owners of Retsel mills continue to praise them, telling and selling them to their neighbours, which is an advantage a poor product could not have.
                A BUYER'S GUIDE TO ELECTRIC GRAIN MILLS
       A GRAIN MILL is a good household investment. It allows a family to buy grains in bulk, thus saving  money. And by grinding grain only when you need it, your flour is always fresh and nutritious.  Moreover, a mill allows you to try all sorts or unusual flavour and texture. But a grain mill can be a  difficult item to shop for. Most are sold through mail-order catalogs, so there's seldom a chance to see  one firsthand, see how it's made, and to watch it in action. Few people have them, so you'll probably be hard pressed to find a neighbour with one to show you.
                TEMPERATURE
      Chemical reactions happen more easily at higher temperatures.
                STONES VS. STEEL PLATES
      In an electric mill, stones are preferred over steel burr plates because they grind finer, produce less heat  at finer settings, and wear better. But stone or steel these mills grind whole grains into whole grain flours.  Unlike commercial milling, nothing is sifted off in de-germing process.

Home-germing process.  Home-ground flour is quite a big step up from the commercial bran less, germ less, starchy powder.  Nutritional uptake depends more on the grind and what you're looking for from the flour. A finer grind  exposes more surface area, so more vitamins and minerals can be assimilated during digestion. But when  bran is ground too fine, it loses some of its effectiveness as a fibre. It is recommended that bran, the  best overall water binder in digestion per unit of material eaten, be consumed in crude form. It has two to three times the water-holding power of fine bran. The Retsel Mil-Master has an appealing calm about it.  It is geared down to grind slowly, delivering flour at a steady, cool 115 degrees F. The hopper is
large enough to keep it busy without constant attention, though you may just want to watch the flour as it gently falls from the stones into your bowl. There's no dust flying, so no need for a cabinet. It may not  win a beauty contest, but it requires no more cleaning than a light dusting. The stones can easily be  removed for cleaning. The Mil-Rite grinds more slowly than high-speed cabinet mills, but because  there were no stops for dumping the receptacle or adjusting the stone setting during the ten-pound grind,  the real grinding time, 31 minutes, compared with higher-speed mills. These Retsel mills take the hand grinding adaptation seriously. A gear can be removed from the Mil-Rite so you're not turning the motor   too -- an exclusive feature. And the crank is extra long for added leverage. Most high-speed mills have  a direct drive handle with a 1:1 ratio, which is extremely slow. Since the Retsel mill is made to be productive at slow, cranking by hand is much faster.

 

all prices quoted in Australian Dollars except where indicated

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